Customer Support
 
Please visit our Frequently Asked Questions (FAQs) page before submitting a request. There you will find answers to many of your questions/problems. If you cannot find the answers there, please send us a request directly or choose one of the categories below.

If you do not receive a response from us within 48 hours, it means we did NOT receive your message. Customer Service is very important to us, so you can always contact us directly by calling 1-866-402-4FR1 between 8:00AM-5:30PM (Pacific Standard Time) Monday through Friday.
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Technical Support
If you are having any technical problems with FireRescue1, click here and a Customer Service representative will contact you via e-mail.
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